How We Process Your Order

📦 Ordering Information

At Rowland Leather, we aim to deliver your order within 1–2 weeks. We do our best to ship as quickly as possible, but depending on order volume, some items may take a little extra time to prepare.

If a particular style is not currently in stock, we will handcraft it for you — ensuring you receive a fresh, high-quality product. Any items we have in stock will be shipped out immediately.

🔄 Return Policy

We gladly accept returns for exchange.

If you are not satisfied with your order — if it is not what you expected, or if it does not meet our quality standards — we will issue a full refund through Shopify, provided the item is returned within 7 days of delivery.

Items must be unused and in original condition.

🚚 Shipping

FREE shipping within Canada
$15 shipping fee
$35 shipping fee